I am writing to express my deep dissatisfaction and concern regarding a recent experience I had with Leon Casino. As ♠ a regular customer, I have always appreciated the entertainment value your platform provides. However, a recent incident has left me ♠ greatly disappointed and compelled to share my experience with the broader community.
On 1-1-2024, I noticed that a total of 40 ♠ euros had been withdrawn from my account at Leon Casino without any prior notification or authorization. What makes this situation ♠ even more perplexing is that these withdrawals do not appear anywhere in the transaction history or deposit records on the ♠ Leon Casino app.
Upon further investigation, I discovered that the money was deducted from my account but seemingly vanished within the ♠ confines of your platform. It's disconcerting to witness a lack of transparency in financial transactions, especially when dealing with a ♠ reputable online casino like Leon.
I find it unacceptable that funds can be deducted from users' accounts without a clear and ♠ traceable record within the app. This not only raises serious concerns about the security and integrity of Leon Casino but ♠ also leaves users vulnerable to unauthorized withdrawals.
I kindly request an immediate and thorough investigation into this matter. It is crucial ♠ for the credibility of Leon Casino that such issues are addressed promptly and transparently. I insist on the return of ♠ the 40 euros that were taken from my account without my consent.